444qq Privacy Policy
Learn in full detail — with complete transparency — how your personal information is collected, used, and kept secure.
This privacy policy applies to all users of the 444qq platform. When you visit our website, create an account, or use our services, we collect certain information. This policy explains what that information is, how it is used, and how we keep it secure. By reading this policy, you will have a clear understanding of your rights and options.
What Information We Collect
To operate the 444qq platform, we collect two types of information — what you provide directly, and what is collected automatically from your usage patterns.
1.1 Information You Provide
- Full name and date of birth (for age verification — this platform is for users aged 21 and above only).
- Email address and mobile number.
- Payment-related information such as bKash, Nagad, Rocket account numbers or bank account details — solely for the purpose of processing transactions.
- Government-issued identity document information provided for identity verification.
- Messages or information you share when contacting our customer support team.
1.2 Automatically Collected Information
- IP address, browser type and version, and operating system.
- Time spent on the website, pages visited, and navigation patterns.
- Device identification information and session logs.
- Information collected via cookies and similar tracking technologies (see Section 8 for details).
Purpose of Using Your Information
444qq uses your information only for legitimate and specific purposes. Those purposes are clearly listed below:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: For gaming services, betting features, and transaction processing.
- Identity Verification: For age verification (21+) and fraud prevention.
- Customer Support: To respond to your questions or resolve issues.
- Platform Improvement: To analyse user experience and improve service quality.
- Marketing Communications: To send relevant offers and updates, with your consent.
- Legal Obligations: To comply with applicable laws and regulations.
- Responsible Gaming: To identify excessive gaming patterns and provide support.
Data Security Measures
444qq gives the highest priority to protecting your personal information. We use modern technical and organisational methods to keep data secure:
- SSL/TLS Encryption: All communication between our website and servers is protected by SSL encryption.
- Data Encryption: Sensitive information stored on our systems is kept in an encrypted state.
- Access Controls: Only authorised personnel can access the information they need.
- Firewall & Security Monitoring: Systems are monitored 24/7.
- Regular Security Assessments: Security audits are conducted on a periodic basis.
However, it is not possible to guarantee complete security when transmitting or storing information over the internet. We follow industry-standard best practices, but users are also responsible for keeping their own login credentials secure.
Sharing Your Information with Third Parties
444qq does not sell, rent, or transfer your personal information to third parties without authorisation. However, sharing information may be necessary in certain circumstances:
4.1 With Service Providers
Necessary information may be shared with payment processing partners (bKash, Nagad, Rocket, and bank transfer partners), technical support providers, and fraud prevention service providers. These third parties operate under strict confidentiality agreements.
4.2 Legal Obligations
Information may be provided as part of a court order from law enforcement agencies or a lawful legal process. In such cases, we provide only the information legally required.
4.3 Business Transfers
If 444qq undergoes any restructuring, acquisition, or merger, user information may be transferred to the successor entity. You will be notified in advance in such a case.
Data Retention Period
444qq retains your personal information only for as long as necessary. The retention period depends on the type of information and the purpose for which it is used:
- Active Account Data: Retained for as long as your account remains active.
- Transaction Records: Retained for the period required under financial regulations.
- After Account Closure: Certain information may be retained for a specified period after a closure request to meet legal obligations.
- After Withdrawal of Marketing Consent: Once you withdraw consent, no further marketing communications will be sent and the relevant data will be deleted.
Once the retention period ends, data is securely deleted or anonymised.
Your Rights and Options
444qq believes you should have control over your own information. As a user of this platform, you have the following rights:
6.1 Right to Access
You may request at any time what information we hold about you. We will provide that information within a reasonable timeframe.
6.2 Right to Correction
If any information we hold about you is incomplete or incorrect, you may request that it be corrected.
6.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
6.4 Opt Out of Marketing Communications
You may stop receiving marketing emails or messages at any time. Each message will include an unsubscribe option, or you can notify our support team directly.
6.5 Right to Close Your Account
If you no longer wish to use 444qq, you may request account closure. Any pending transactions will be completed before the request is processed.
To exercise any of the above rights, contact us at [email protected].
Privacy Protection for Minors
444qq strictly prohibits minors from participating in gaming activities. This platform is for users aged 21 and above only.
We do not knowingly collect or process information from anyone under the age of 21. Age verification is mandatory at registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using our platform, please contact us at [email protected].
Cookies and Tracking Technologies
The 444qq website uses cookies and similar technologies to improve your experience and ensure the site functions correctly.
8.1 Types of Cookies
- Essential Cookies: Required for the core functions of the website — maintaining login sessions, security tokens, and so on. These cannot be disabled.
- Analytics Cookies: Collect site usage statistics to help improve our services.
- Preference Cookies: Remember your language and display preferences.
8.2 Cookie Controls
You can control or disable most cookies by changing your browser settings. Keep in mind that disabling essential cookies may cause some platform features to not work properly.
International Transfer of Data
444qq primarily serves users in Bangladesh. However, our technical infrastructure and service providers may be located in various countries. In such cases, your information may be transferred internationally.
Regardless of where information is sent, we ensure that the standard of data protection is equal to or higher than the standards described in this policy. Third-party service providers operate under contractual data protection obligations.
Policy Changes and Updates
444qq reserves the right to change or update this privacy policy from time to time. We determine how to notify users based on the nature of the change:
- Minor Changes: Users will be informed by updating the "Last updated" date at the top of the page.
- Significant Changes: A notification will be sent to your registered email and a clear notice will be displayed on the site.
- Continued Use After Changes: Continuing to use the platform after a new policy is published means you have accepted the changes.
We recommend that you review this page regularly. Previous versions are available upon request.
Responsible Gaming and Data Protection
444qq considers responsible gaming an inseparable part of privacy protection. We analyse your gaming history to identify signs of excessive gaming and provide the necessary support.
The information used in this analysis is used solely for your wellbeing and is not sent to any third party for commercial purposes. To learn more about responsible gaming, visit our Responsible Gaming page.
Do You Have a Question or Request?
If you have any questions about this privacy policy, or any requests regarding your information, please contact our support team. Our team is available 24/7 to assist you in Bengali.
Email:
We provide support via live chat and email, 24 hours a day.